I’m the Clinical Compliance Auditor at the H.U.F. Center.

Tiffani has a Bachelor’s of Science degree in Interdisciplinary Studies from Norfolk State University and a Masters of Arts degree in Human Services Specializing in Marriage & Family Counseling from Liberty University. Tiffani began working with Hope Unity and Freedom Center in 2009 as a Case Manager/Outpatient Group Facilitator. She was promoted in 2012 to Assistant Program Manager for both Richmond locations.

In her current role as the Clinical Compliance Specialist, Tiffani is responsible for ensuring the accuracy and clinically appropriate documentation in the charts. She examines all clinical charts and advises the Management Team (Director of Clinical Services & Clinical Coordinator) of needed modifications for each site.

Tiffani successfully interacts with all levels of personnel to ensure DMAS and DBHDS standards are being adhered at each site location. She also provides guidance, interpretation, support and training to new as well as seasoned employees to ensure documentation is in compliance with Medicaid standards.

Tiffani also serves as Transportation Specialist for all HUF Center sites. She completes monthly transportation audit reports, researches changes or lapses in Medicaid eligibility and coordinates transition from one insurance provider to another to ensure continuation on transportation services. She assists with scheduling standing orders and scheduling medical/psych appointments as needed.

Tiffani enjoys interacting with all employees and members while traveling to each site location.